Shipping policy
Processing Time
All orders are processed within 1–3 business days.
Delivery Times
Estimated delivery times are:
United Kingdom: 7–21 business days
International: 10–30 business days (where available)
Please note that delivery estimates are not guaranteed and may vary due to customs processing, courier delays, weather conditions, or periods of high demand.
Tracking
Tracking information will be provided where available once your order has been dispatched.
Multiple Packages
Some orders may arrive in separate packages if products are sourced from different suppliers or warehouses.
Delayed Orders
If your order has not arrived within 30 days of dispatch, please contact us at support@navorrae.com and we will investigate with the shipping provider.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses. Please contact us as soon as possible if you need to amend your shipping details.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at: